Cannot redeem Verizon Gift Card

[JellyBean771]

I have a $50 Verizon gift card that I am unable to redeem. I keep receiving the same message when attempting to redeem:

Due to a system issue, the reward website is currently unavailable. Please try again later.

Has anyone been able to find a solution to this?? It looks like many people have experienced this issue. 

[kh-gary]

Hi JellyBean77,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.