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Customer Support

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exlieut
Bronze Contributor I
Bronze Contributor I
Posts: 52
Registered: ‎12-06-2008

Customer Support

Message 1 of 3
(5,649 Views)

Smiley Very Happy

I noticed some people seem to have issues with customer support. I just wanted to say the times I have called It's been really a good expierence. (3-4 times)

Kudos to the Verizon staff in Pittsburgh Pa. That's where my calls always seem to end up.Smiley Very Happy

 

My only complaint is the time it takes to get to a human being.

2 REPLIES 2
User123
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎12-28-2009

Re: Customer Support

Message 2 of 3
(5,514 Views)

Just wondering, how long did you wait?  I had to hang up because the battery on my phone was getting low 😞

User123
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎12-28-2009

Re: Customer Support

Message 3 of 3
(5,504 Views)

Oops, I can't update my reply.  Anyhow I called again and I discovered a call back option!   I don't have to wait on hold.  I'm happy 🙂

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