Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Gift Card Issue- One of many it seems

Reply
Von822
Contributor
Contributor
Posts: 1
Registered: ‎06-07-2022

Gift Card Issue- One of many it seems

Message 1 of 2
(346 Views)
  • Receive several emails about redeeming gift card, but every attempt takes me to a website that isn't working. The most frustrating thing ever, especially when there is a timeline,, and if we don't follow it we will lose the reward. Couple that with the frustrating pre recorded prompts when calling that lead to nowhere and you've got a recipe for a disaster. With so many people in this forum with the exact same issue, and all the money Verizon collects, this should not still be an issue. I saw a post with the same issue from aost a year ago. Ridiculous 
1 REPLY 1
LawrenceC
Moderator Moderator
Moderator
Posts: 12,043
Registered: ‎03-18-2013

Re: Gift Card Issue- One of many it seems

Message 2 of 2
(320 Views)

Hi Von822,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title