I too was paying for the internet security with verizon,and it is a nice set up and worth the cost if you do a lot of internet business or work on the internet. It has a continuous update on new viruses or recent fraud or scam alerts. I have already though a nice compaq laptop that has a H.P. Security sweep and updates and can be updated on their site. I simply called Verizon and they gladly removed this from my site as well as the file back up which I did not need.Sometimes you have to call a few times until you get the kind of service person that can help you' I take into perspective that this all new to Verizon also and they are learning as they go as well and sometimes they cannot get the service reps they need to keep up with the mass amount of calls coming in as well as techs that know in an expert way how to handle things . I feel confident Verizon will get better in time in the service area despite the bad experiences some have had because Verizon has the best out there as far as products and service. I have myself had my anger moments but in reality I have to realize it"s me and not all Verizon's fault. I encourage you to call and ask questions until all your needs are met. All service companies are a learning experience no matter who you deal with. Always do your homework and take notes. Rich.
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