I NEED HELP

[thestacys]

I have a Verizon Owned pole that going to fall I have called everyday for two weeks and nothing! My electric is running on it also, if it falls I will be without power. 

[ElizabethS · Accepted solution]

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

[Verizon_Support]

We have not heard back from you about the problem,  we will now be closing the private support case. Please open a new thread if you require further assistance.

Josh B