low hanging lines in backyard
SGFMattK
Newbie

I have a line that in very low hanging in my backyard from the telephone pole, called National grid they said its not a power line but in fact its a telephone line/wire drooping very low (less than 6' to ground) down from the telephone pole.  my kids playset is right near where the line is hanging and I get worried they may be able to reach out and touch it and get hurt.  There was no issue with this before the recent wind/rain storms but now I am concerned with it as the power company said they are not responsible for it.  I really would like to get this fixed but nobody says they are responsible... What can/should I do now? 

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Re: low hanging lines in backyard
LawrenceC
Moderator Emeritus

Hi SGFMattK,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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