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Moving from one FIOS building to another

Nickel Contributor
Nickel Contributor
Posts: 45
Registered: ‎09-27-2008

Moving from one FIOS building to another

Message 1 of 3

I might be moving in a month or two.  The building I am looking at has FIOS available in the building. 


My current FIOS deal that I got in December 2010 is discounts on my package till December 2012 with no ETF.  If I move from one place to another do I get the same deals, or would I be consider a new customer and have the availability to pick from the current deals?  Will there be an installation charge at the new place or even a disconnect charge at the old place?  Would I take my wireless router, cable box, and remotes with me to the new place or will they issue new ones?  Also, I might be moving to the next county over, but in the same metro area, however, since FIOS is digital would I be able to keep my old telephone number?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Moving from one FIOS building to another

Message 2 of 3

We are glad to hear that you would like to stay with Verizon during your move. We would like to get these answers for you. I have copied your post to our private support board so we can get more information. Please refer all correspondences to there.


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Status changed to: Resolved

Message 3 of 3

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

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