Never received Verizon Fios Internet Visa Prepaid Gift Card received as Sign-up Bonus
VZ_community1
Newbie

After having my FIOS service installed for 30 days Verizon sent me an email to redeem my two Verizon Visa cards which i claimed on 3/9. unfortunately, after patiently waiting for three months, i still haven't received them.

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Re: Never received Verizon Fios Internet Visa Prepaid Gift Card received as Sign-up Bonus
LawrenceC
Moderator Emeritus

Hi VZ_customer,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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