New Address isn't in Verizon directory: please help
jenkins5152
Enthusiast - Level 1

Hi all. I am currenlty moving to a new location in NJ and really would like to have Verizon, specifically fior, as my cable and internet provider.  Whenever I attempt to check the services by populating mya ddress into the fields it comes back with a similar address that has a different area code.  Simple google maps shows this other address is really not even close (full town away). I have contacted customer support, billing, repair, etc and was bounced around for 1.5 hours in total with no concrete answers as to how to fix this. My concern is that the installation will be dalayed as I would need this up day one for work.  Can somebody please help me?

Ryan

Re: New Address isn't in Verizon directory: please help
Frank_VZ
Contributor - Level 1

If the address is not listed then it would mean that the FiOS service is not at this location.

Thanks

Frank_VZ

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