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new customer id code

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gene12
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Contributor
Posts: 1
Registered: ‎03-14-2012

new customer id code

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I have a new cidc with the same phone number.  How do I register it so i can pay my bill online..All attempts to do so have been met with an error code stating that the telephone number associated with this account is already registered....but it is not registered because the system won't let me...Thanks for any help... 

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ElizabethS
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Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: new customer id code

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Hi gene12

 

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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