Not connected to cable channels after upgrade I have no more cable channels which I did not know abo
dee703
Enthusiast - Level 1

I have Verizon since it come to my area never missed a payment. I take care of my daughter who is bedridden, so she depends on tv. when one of the boxes was not working, I asked if I could replace it they said there going to give me a deal and upgrade the system well they did and I have no cable channels anymore we are limited to a few channels I have tried to get in touch with them no answer. I will now look for another provider this is a   so watch out when they say there going to upgrade your tv. I should be paying very little for what they gave me. 

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Re: Not connected to cable channels after upgrade I have no more cable channels which I did not k...
KH-OrnEsh1
Moderator Emeritus


Hi @dee70, 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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