$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details. And for a limited time, we’ll waive your activation fee when you order through vzw.com or My Verizon app. You’ll see the one time charge waived as your “Due Today” amount at checkout.
I had rescheduled my payment from yesterday to next week, on 10/15. It was 11:15 in the morning. Went through the process and thought it was completed. Found out this morning that the payment went through and now, the bank account is overdrawn! I called Verizon and asked why did they do that, considering I changed the arrangement because I knew that would happen. The guy asked me if I did it after six. No! It wasn't even noon! Apparently no one noticed the change! Seriously, you people have to start communicating with each other. Now, I have the option of calling the financial department or removing next week's scheduled payment. I tried to remove it. Called back and I'm not waiting on the phone, considering I'm sick at the moment. All I know is that you now have over $600 of payments in a month,. The next payment arrangement had better be cancelled when I call!!!!!!!!!
I've had one of those also. I scheduled a payment on their web site for a specific date, and just assumed it was paid. Then I got a notice that my payment was overdue. So I did the usual call getting bounced around to four different people, spending an hour on the phone. Finally a woman said she worked with the web site and for whatever reason the payment never went through. She said to just enter it again. I asked if I would be double billed and she ASSURED me that would not happen and that she could "see" what was going on. Like a fool I paid again on their website and then 2 days later a double amount was withdrawn from my checking. Nobody I called really cared what had happened and told me that I was now paid up for two months, not that I wanted to pay two months in advance. These people are either incompetent, live in an alternate universe or are very poorly trained. I don't think Verizon is spending their massive profits on training employees or providing better customer service. I don't believe it is the employees fault--I blame it on management of Verizon which apparently sucks.