Setting a custom 404 page for a mysite verizon web site

[NaesDraw]

I have a personal web site at mysite.verizon.net/naesdraw/index.htm.

I have been trying for awhile now to get a custom 404 page set up on it, naesdraw/404.htm

I looked for information on this but nothing I've tried has worked, .htaccess, nothing. The .htaccess(before I removed it from the root) said :

ErrorDocument 404 http://mysite.verizon.net/naesdraw/404.htm

From things I've read, I'm begining to think that it is an issue on the server side of the operation - not me.

Any suggestions on how to solve this? I'm entering the site to be judged soon, and I'd like to have it ready, since this is the last year I can enter it.

[i_like_turtles]

it is server side.

if only it were as easy as placing a 404.htm in the root dir lol.