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Strange Email

Posts: 1
Registered: ‎10-08-2009

Strange Email

Message 1 of 8

I recieved this email today, my first instinct was to call verizon and let them know what I had recieved.  But as always I was on hold for over 30 minutes and never talked to a single person. Which is par for the course with Verizon.  I just wanted to let everyone know that someone is screwing around.   



From:  Verizon Account Manager <>




Dear Verizon Subscriber,

We are currently carrying-out a maintenance process on your
Verizon account, to complete this process you must reply to
this email immediately,and enter your User Name here (********) And
Password here(********)if you are the rightful owner of this account.

This process will help us to fight against SPAM MAILS.
Failure to submit your password, will render your email address
in-active from our database. 
You can also confirm your email address by logging into your Verizon
account at:

NOTE: You will be send a password reset message in next two (2)
working days after undergoing this process for security reasons.

Thank you for Subscribing
THE Verizon TEAM

Khoros Partner
Khoros Partner
Posts: 2,739
Registered: ‎09-10-2008

Re: Strange Email

Message 2 of 8

BE CAREFUL!!  There was a news story today about a phishing scam such as this that has already bilked thousands of unsuspecting people out of their account information and those individuals have fallen victim to identity theft.  According to the news release, multiple arrests are in the process and it's being labeled as one of the biggest phishing scams in history.


Before replying to this email, check the full headers on the email message to verify it came from Verizon and not a third party site being used for a phishing scam.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Bronze Contributor II
Bronze Contributor II
Posts: 191
Registered: ‎04-13-2009

Re: Strange Email

Message 3 of 8

Thanks for the heads-up!


Concerning your other comment, I have NEVER been on hold with VZ for 30 minutes.


Bronze Contributor II
Bronze Contributor II
Posts: 86
Registered: ‎08-24-2009

Re: Strange Email

Message 4 of 8

Another red flag just from looking at the email is that address it's from <>


I don't think that Verizon would be using an At&t account to talk to their own customers.

Silver Contributor III
Silver Contributor III
Posts: 497
Registered: ‎05-21-2009

Re: Strange Email

Message 5 of 8

FWD the email to


One of the many Phishing email scams that are being sent out constantly


Welcome to the internet


Bob Robertson - Lighter Klepto - I steal lighters, not bandwith
Platinum Contributor III
Platinum Contributor III
Posts: 4,400
Registered: ‎07-16-2009

Re: Strange Email

Message 6 of 8

A few minor (and sometimes not so minor!) misspellings, and/or grammar errors always clue me in.  Plus, how many times have we been told by Verizon, and banks, and countless others, that you will NEVER be asked for your password via email!!!  Never click on email links, ALWAYS go to the source site by typing it in your browser yourself, and checking there for "maintenance updates" or whatever the suspect email claims to be doing.


Just a bit of common sense.....

SuzyQ - longtime Verizon customer
Helping others get the most out of their phones!
Bronze Contributor II
Bronze Contributor II
Posts: 130
Registered: ‎10-01-2009

Re: Strange Email

Message 7 of 8

This is an even better way to tell that it is fake.  Verizon will NEVER ask you for your username and password, tech support, billing, even the website doesn't show what you are typing in.  If anyone ever asks you for a password do not give it to them, unless you lock your billing account with a pin.


I also thought those emails were supposed to go to bobby?

Posts: 8
Registered: ‎10-25-2009

Re: Strange Email

Message 8 of 8


@basspro wrote:

I have NEVER been on hold with VZ for 30 minutes.



You must have a PREMIUM account with a magic phone number!  Or else, you are being tricky and have not really called customer service at all... 😉


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