Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Unable to Redeem Stream TV Soundbar offer

Reply
JLuo88
Contributor
Contributor
Posts: 1
Registered: ‎06-28-2022

Unable to Redeem Stream TV Soundbar offer

Message 1 of 2
(461 Views)

I'm unable to redeem my bundle offer for the Stream TV Soundbar. Every time I try to click on the option to redeem I get taken to a page that doesn't exist:

 

https://wwwawssit.ebiz.verizon.com/home/accessories/stream-tv-soundbar/ 

 

I've tried chatting with customer service but they're unable to help me (asked me to clear browser cache and cookies but still doesn't work). Also have been on hold for a while over the phone but so far no one was able to get back to me. This is definitely a frustrating experience as a new Verizon customer.

1 REPLY 1
LawrenceC
Moderator Moderator
Moderator
Posts: 12,051
Registered: ‎03-18-2013

Re: Unable to Redeem Stream TV Soundbar offer

Message 2 of 2
(418 Views)

Hi JLuo88,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title