I'm in central mass, we just went through the snowstorm, and our FiOS line is down. It is hanging from my home, running across the street, and hanging from the telephone pole. This happened on Saturday. I called and told the rep at Verizon about it, explained we have a lot of kids in the neighborhood playing outside in the snow, sledding, and other things kids do. It's hanging down right next to the basketball hoop on the road. We don't get a lot of traffic, and kids will still play there, the cold doesn't bother them nearly as much as it bothers us adults. It is a HUGE safety hazard to be hanging down just inches from where they're all out playing in snow and ice. I realize the line won't cause any electrical shocks, but it doesn't have to be a live copper line to strangle a child, or for a child to simply trip on it and slide across the ice and concrete on his or her face.
To make a long story longer, I called on Sunday morning and was told someone would be out either that night or Monday, within 24 hours to take care of it. It's now Tuesday so I called again. Now I'm being told it's not scheduled to be fixed until the 6th? I realize other people are out of service because of the storm, I don't even care if my service is the last to actually work, I can connect to my neighbors internet just fine (or I wouldn't be typing this). I just don't want some kid to die because of Verizon's negligence and uncaring attitude. Is it too much to ask to have someone come out and take 20 minutes to tie the line up out of reach at the very least?
