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Verizon's website self help features issues

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎10-12-2008

Verizon's website self help features issues

Message 1 of 1

Anyone else been having trouble with any of the "self help" items? Since November, it's been "unable to retrieve my STB records", go to the

"change services" page and I get redirected to a "call customer service" page. The site's slick WHEN THINGS ARE WORKING as they should

be. Lately that doesn't seem to be the case 😞


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