Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Where's my $100 gift card?

Reply
fios_guy1
Contributor
Contributor
Posts: 1
Registered: ‎09-02-2018

Where's my $100 gift card?

Message 1 of 3
(3,230 Views)

Still waiting 4 months after ordering 2 year renewal of FIOS service for promised $100 gift card. I have lost patience with trying to contact customer support. I agree with other forum posters that there is an element of a scam here, or at least mismanagement -- where is the accountability and follow through? C'mon Verizon, you can do better than this!

2 REPLIES 2
da_blank
Contributor
Contributor
Posts: 1
Registered: ‎09-20-2018

Re: Where's my $100 gift card?

Message 2 of 3
(3,123 Views)

I am in the same boat.  Signed on for a new 2-year agreement on 6/5/18.  When I asked about status a few weeks ago, they told me to wait until 90 days from agreement begin date.  Well, we're well past that now, and no gift card. Very frustrating - I would have renewed anyway without the offer, but it ticks me off when you don't follow through on a promise.  Still trying to see if I can get a rep through phone or chat to try and explain this... 

overit
Contributor
Contributor
Posts: 2
Registered: ‎01-25-2019

Re: Where's my $100 gift card?

Message 3 of 3
(2,691 Views)

i ordered service in October and still haven't received mine and when I called they said that that offer was not ever there and said the only special was some xbox thing. my DIL ordered fios at the same time and they have now told her the same thing. Really bad customer service. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title