My download speeds from 6:00 PM to around 1:00AM are terrible. They drop to lows of 400 kbps. Speeds of 6000 kbps are normal at 5:00AM so the line is good. Will Verizon add bandwidth for this CO?
My speed test history:
http://www.dslreports.com/testhistory/1845688/5ffb6
reverse tracert:
traceroute to 108.36.140.230 {edited for privacy}, 30 hops max, 60 byte packets
1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 4 ms 4 ms 4 ms
2 te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms te0-0-0-7.mpd22.iad02.atlas.cogentco.com (38.122.67.49) 0 ms te0-7-0-9.mpd22.iad02.atlas.cogentco.com (38.122.62.193) 0 ms
3 te0-2-0-0.ccr21.iad02.atlas.cogentco.com (154.54.31.101) 0 ms 0 ms 0 ms
4 verizon.iad01.atlas.cogentco.com (154.54.12.46) 4 ms 4 ms 4 ms
5 0.xe-1-0-2.PHIL-BB-RTR2.verizon-gni.NET (152.63.3.126) 55 ms 0.ge-13-3-0.PHIL-BB-RTR1.verizon-gni.NET (152.63.3.86) 6 ms 0.xe-1-0-2.PHIL-BB-RTR2.verizon-gni.NET (152.63.3.126) 55 ms
6 P0-15-0-0.PHLAPA-LCR-21.verizon-gni.net (130.81.199.19) 7 ms B100.PHLAPA-LCR-22.verizon-gni.net (130.81.209.187) 9 ms P0-15-0-0.PHLAPA-LCR-21.verizon-gni.net (130.81.199.19) 7 ms
7 G2-1.PHLAPA-FTWSPAFW-ERXG06.verizon-gni.net (130.81.196.169) 9 ms 10 ms G4-1.PHLAPA-FTWSPAFW-ERXG06.verizon-gni.net (130.81.196.171) 9 ms
my modem info:
Broadband Parameter Status
| VPI: | 0 |
| VCI: | 35 |
| Broadband Mode Setting: | ADSL |
| Broadband Negotiated Mode: | G.DMT |
| Connection Status: | CONNECTED |
| Downstream Speed: | 7616 Kbps |
| Upstream Speed: | 864 Kbps |
| Retrains: | 0 |
| Retrain Timer: | 16 Days, 20H:18M:55S |
| ATM QoS class: | UBR |
| Near End CRC Errors Interleave: | 1992 |
| Near End CRC Errors Fastpath : | N/A |
| Far End CRC Errors Interleave : | 12 |
| Far End CRC Errors Fastpath : | N/A |
| 30 Minute Near End CRC Interleave : | 17578 |
| 30 Minute Near End CRC Fastpath : | N/A |
| 30 Minute Far End CRC Interleave : | 0 |
| 30 Minute Far End CRC Fastpath : | N/A |
| Near End RS FEC Interleave : | 0 |
| Near End RS FEC Fastpath : | N/A |
| Far End RS FEC Interleave : | 0 |
| Far End RS FEC Fastpath : | N/A |
| 30 Minute Near End FEC Interleave : | 1334800 |
| 30 Minute Near End FEC Fastpath : | N/A |
| 30 Minute Far End FEC Interleave : | 1006 |
| 30 Minute Far End FEC Fastpath : | N/A |
| 30 Minute Discarded Packets Downstream : | 0 |
| 30 Minute Discarded Packets Upstream : | 0 |
| SNR Downstream : | 8 dB |
| SNR Upstream : | 12 dB |
| Attenuation Downstream : | 40 dB |
| Attenuation Upstream : | 24 dB |
| Power Downstream | 19.9 dBm |
| Power Upstream | 11.9 dBm |
Solved! Go to Correct Answer
I would consider asking Verizon to move you to some less congested equipment AND maintain 7Mbps service. The statistics you have are not too bad. As long as you have checked to ensure that during these bad periods nothing else is consuming data (or your Wi-Fi) then you should be all set. Good chance, the CO has plenty of bandwidth but the problem is due to a lack of load balancing.
I would consider asking Verizon to move you to some less congested equipment AND maintain 7Mbps service. The statistics you have are not too bad. As long as you have checked to ensure that during these bad periods nothing else is consuming data (or your Wi-Fi) then you should be all set. Good chance, the CO has plenty of bandwidth but the problem is due to a lack of load balancing.
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