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I recently signed up for paperless billing, and the email acknowledgement from Verizon included a message about locking in a $17.99 per mo. high speed internet rate. Clicking on "more information" didn't tell me what I wanted to know (surprise, surprise), which is whether I can get that rate as an existing customer, or if it is only for new customers. I'm still angry that a year after beginning my DSL service, they doubled the price, so I certainly hope I'm eligible for the new rate.
Has anyone else been able to figure it out yet? I suppose, if I had spent a further half hour clicking on likely links, I might have found the answer myself, but I've already exceeded my annoyance limit for today.
Thanks, Harriet
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HI Hariet,
All the promotinal offer available online or through our Sale channel are available only for new consumers,I understand that after a year the price is bound to go up as the annual commitment that you had with Verizon is expired.
All you got to do is sign in with your Verizon.net username and password at www.verizon.net/greatrate and see what are the offer available respective to your area and speed.
Moreover it would of no use to click links as you are not eligible.About the email that you recive is part of advertisement and promotion.
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I am calling back one last time, then going with Roadrunner...$22/month for 700K/down? Are you {word filter avoidance} kidding me? I called before and stated that people were getting $18/month (for life, which translates into a couple years with Verizon) and 1M+/down, so was told the $19/month rate (the third time you raised it) would be locked and I would be notice 1M/down right away after the call.
What-ever.
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