Cannot Get Connection to Work, Please Help!

[askah1]

I just signed up and got the 7500 wireless gateway, set up all the wiring as illustrated (double checked 4 times to be sure).  I have the E4 line going into my computer's jack and its supposed to provide wireless service anyway.  My computer says it recognizes having connectivity, but when I run the Verizon setup CD, it keeps saying it can't connect during the test.  I can't get anywhere on the web with any browser, but I can't see what is wrong.

Before anyone asks, my activation date was last Tuesday.  I could really use some help!

[dslr595148]

Since some how and way, you can access the net - with the computer that you are posting from.

#1 Go to

https://www22.verizon.com/foryourhome/eRepairNet/DSLRepairANR/common/DSL_Repair.aspx

And check the order status.

#2 Also see as need https://www22.verizon.com/foryourhome/eRepairNet/DSLRepairANR/Common/SupportDetails.aspx?case=c18247

^^