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I recently upgraded to Verizon high speed internet enhanced which is supposed to have download speeds around
3 Mbps. After the upgrade, I was still only getting download speeds of about 0.94 Mbps. I contacted customer service and they thought the router/modem might be a problem, so they sent me an updated one. That didn't fix the issue though and I contacted customer service again. Now I found out that Verizon dsl speeds in my area cannot handle more than 1.5 Mbps cause of congestion. That sounds kinda ridiculous that I can't get any faster speeds than that? Could someone explain in a little more detail about the congestion topic and is this common for others with Verizon concerning the low speeds where you live?
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Or they could just be feeding you a line and really your line can't handle anything because you're pretty far from the CO/RT. DSL is limited by distance, and the farther away you are, the less likely you'll get a fast speed. (The signal degrades at long distances, and will only be stable at lower speeds. They give you a maximum so that the service will be reliable.)
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What modem are you using now, and what do you have handy? Need to see if some line stats can tell us what the problem is.