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gateway 7500 not allowing connection for bluray player

Posts: 1
Registered: ‎02-03-2010

gateway 7500 not allowing connection for bluray player

Message 1 of 1

I recently installed a new westell gateway 7500 to provide an additional ethernet port for my samsung bluray player.

Got a green light, full internet connection for my pc but no go for the bluray player. The status shows as connected but i am unable to access the net.


Have checked and rechecked the configuration of the blue ray player, samsung says that the modem is blocking access


The firewall is off. Have rebooted EVERYTHING several times.


Verizon tech support is useless, I have called at least six times over the past two weeks. I have been told that they are not trained on this equipment and that my only recourse is to purchase premium tech support.





Bill Derbyshire

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