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Hello,
In February after a frustrating move of service problem I cancelled my verizon dsl and dropped my voice plan to basic service with caller id. My replacement dsl service is a reseller of verizon service. I recently purchased a voip system and would like to go dry loop and port my land line number to the voip. I called the reseller support and they said it could be tricky going dry loop and I should call verizon to make sure it would switch over smoothly. Unfortunately the csr I spoke with today had no clue what I was talking about and continued to ask if I had dial up service. So at this point I am stuck and looking for help. Since I pay a reseller for service should I just put in a port order for my number and cross my fingers that my dsl doesn't get interrupted after the land line cancel? Or any number I should call that would understand my problem/request? Any help is appreciated
Dave
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