I have a web page that I did with the Verizon online tools. I now want to replace it with one I made on iweb. Can someone pleae tell me how to replace the Verizon one with the iweb one? I called Verizon support but they tole me they can not help as iweb is a third party product.
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01-17-2011 06:00 PM
Well I solved the problem. In the end is turned out to be very easy to do. I moved my web site over to Go Daddy for hosting.
Go Daddy provided telephone support and within a very reasonable time my site was up and running.
When I first started to try to put my site on Verizon I increased the size of my Verizon site from 10 MB to 60 MB. Now that I have switched to Go Daddy I called Verizon to cancel the order to increase my web site size. The person at the billing office told me I would have to call DSL Billing. DSL Billing told me that I would have to call DSL Support Services. Support services told me that I need to call DSL Billing. After 45 minutes, mostly on hold, I was told they would need to get back to me.
It is clear to me that Verizon is not willing or capable of providing support for it’s services or products. It will be interesting to see what happens when people start calling for support for the iphone.
01-06-2011 11:35 AM
They can not help.
I suspect that is not true.
For example, quick quote from
Playstation3 product support is outside the normal Verizon Support boundaries, but additional information is available through:
#2 Without paying Verizon extra (Verizon Premium Technical Support), you are going to happy that I already know the answer.
See the info at
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01-07-2011 03:54 PM - edited 01-07-2011 03:54 PM
01-08-2011 09:39 PM - edited 01-08-2011 09:40 PM
01-09-2011 06:55 AM
I uploaded to root directory - http://mysite.verizon.net/verizonname/myusername
I did not get an error message.
When I visit my site I only see the Verizon web site I built using their program several years ago.
01-09-2011 06:00 PM - edited 01-09-2011 06:02 PM
01-10-2011 05:35 PM
"What happens when you remove your username from the address only doing something such as mysite.verizon.net/verizonname/ ?" nothing happens.
When I go to the FTP I se the following
/.trellix_data/ - a folder
/orinnisenson/ - a folder
t/sitebuildercontent/- a folder
inside this folder is folder " /sitebuildercontent" and inside that a folder called "sitebuilderpictures/" inside that 2 jpg photos and a file called ".pond" That folder has 8 jpg files and 2 .xml files.
My web site is on my hard drive and called orin_web. I have tried placing in the "sitebuilder" and ".pond" folders , voa FTP, but still did not get it to publish.
01-11-2011 03:44 AM
I would suggest deleting everything there and uploading your site so that it's the only thing in the directory. In order for your site to show up when you go to mysite.verizon.net/username, your index file needs to be in the main directory.
01-11-2011 07:00 PM