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Internet disconnects when phone rings

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moomoo
Contributor
Contributor
Posts: 1
Registered: ‎03-31-2009

Internet disconnects when phone rings

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Hello,

 

I've been having this issue for over a year or so. I've called and contacted a representative, but still it doesn't help me as much. The modem I am running is a WESTELL model 6100, there are filters for every phone in the house, but there is still a problem. The house phone is 5.8ghz. Still I am not sure about what the problem is. Friends of mine have said " It's just the filters problem and maybe you need new ones." If it is the filter, where can I get a new one?

 

Please help asap, I'm sick of having this problem over and over. Everytime I call the representatives it seems like they're no help at all. Turning off the modem for awhile isn't enough--plus it doesn't even work and that's totally opposite of my problem. Please and thank you.

 

- Sabrina Vorasarn

1 REPLY 1
Arun
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎02-16-2009

Re: Internet disconnects when phone rings

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(9,192 Views)
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