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Internet disconnects when phone rings

Posts: 1
Registered: ‎03-31-2009

Internet disconnects when phone rings

Message 1 of 2



I've been having this issue for over a year or so. I've called and contacted a representative, but still it doesn't help me as much. The modem I am running is a WESTELL model 6100, there are filters for every phone in the house, but there is still a problem. The house phone is 5.8ghz. Still I am not sure about what the problem is. Friends of mine have said " It's just the filters problem and maybe you need new ones." If it is the filter, where can I get a new one?


Please help asap, I'm sick of having this problem over and over. Everytime I call the representatives it seems like they're no help at all. Turning off the modem for awhile isn't enough--plus it doesn't even work and that's totally opposite of my problem. Please and thank you.


- Sabrina Vorasarn

Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎02-16-2009

Re: Internet disconnects when phone rings

Message 2 of 2
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