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Is my service being throttled?

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Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,634
Registered: ‎12-15-2010

Re: Is my service being throttled?

Message 21 of 26
(1,285 Views)

@holyV wrote:
Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

 

 

speed finally back after they reset my line.


Glad to see the speed is back. Now that you're at this speed, make sure Verizon has disabled the optimizer so that your speed is not dropped once more. They can turn it off for good on your line if you ask them to do so.

grm3
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎07-19-2013

Re: Is my service being throttled?

Message 22 of 26
(1,272 Views)

@dslr595148 wrote:

@grm3 wrote:

OK dslr595148,

 

but I could not get the transceiver stats.  Neither of the addresses you listed worked. I only get "The server at 192.168.1.1 is taking too long to respond".

 


Strange odd, that should of worked.

 

#1 If you have a RJ-45 WAN port router connected to your Westell 2100, what is the brand and model of the RJ-45 WAN port router?

 

#2 If you do not have a RJ-45 WAN port router connected to your Westell 2100, then you need to check what the Default Gateway is and then try to go there.

 

As how to check what the Default Gateway is on your computer, varies per OS and Verison.

 

For example if on Windows 7:

 

a) Locate the Windows Icon in the bottom left corner of the task bar.

 

b) In the Search box, type cmd or command to locate the command prompt.

 

c) Following the available prompt, type ipconfig/all and press Enter.

 

 


I usually have a Netgear wireless router connected, but I removed that and connected the modem directly to the desktop when I tried all this.  The OS on that desktop is Win XP.

holyV
Contributor
Contributor
Posts: 4
Registered: ‎07-28-2013

Re: Is my service being throttled?

Message 23 of 26
(1,251 Views)

 


Smith6612 wrote:


holyV wrote:

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616832
Margin (dB)16.37.0
Line Attenuation (dB)24.013.0
Transmit Power (dBm)16.911.9

 

 

speed finally back after they reset my line.


Glad to see the speed is back. Now that you're at this speed, make sure Verizon has disabled the optimizer so that your speed is not dropped once more. They can turn it off for good on your line if you ask them to do so.




they just disabled it. thank you telling that.

speed today

 

Transceiver Statistics
Transceiver Revision A2pB020b3.d20h
Vendor ID Code 4D54
Line Mode ADSL_G.dmt
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)7616864
Margin (dB)16.15.0
Line Attenuation (dB)24.012.0
Transmit Power (dBm)16.911.9
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,172
Registered: ‎09-24-2008

Re: Is my service being throttled?

Message 24 of 26
(1,240 Views)

@grm3 wrote:

@dslr595148 wrote:

@grm3 wrote:

OK dslr595148,

 

but I could not get the transceiver stats.  Neither of the addresses you listed worked. I only get "The server at 192.168.1.1 is taking too long to respond".

 


Strange odd, that should of worked.

 

#1 If you have a RJ-45 WAN port router connected to your Westell 2100, what is the brand and model of the RJ-45 WAN port router?

 

#2 If you do not have a RJ-45 WAN port router connected to your Westell 2100, then you need to check what the Default Gateway is and then try to go there.

 

As how to check what the Default Gateway is on your computer, varies per OS and Verison.

 

For example if on Windows 7:

 

a) Locate the Windows Icon in the bottom left corner of the task bar.

 

b) In the Search box, type cmd or command to locate the command prompt.

 

c) Following the available prompt, type ipconfig/all and press Enter.

 

 


I usually have a Netgear wireless router connected, but I removed that and connected the modem directly to the desktop when I tried all this.  The OS on that desktop is Win XP.


I wonder if when you replied to me, you made a typo of what the model of your Westesll is and you need to use the tool that is addressed at http://www.dslreports.com/faq/16899

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

hitmehhh
Bronze Contributor II
Bronze Contributor II
Posts: 82
Registered: ‎08-07-2009

Re: Is my service being throttled?

Message 25 of 26
(1,202 Views)

I contacted Verizon they said the setting of 5216 was set correctly. They did an onscreen session with me and said everything is fine. As I said , I was getting 6 now getting 4.5 . BEING THROTTLED

chunsim
Contributor
Contributor
Posts: 1
Registered: ‎07-30-2013

Re: Is my service being throttled?

Message 26 of 26
(1,188 Views)

We did not get any up grade 1.1-3 Mbp ? Can you help for that ???

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