Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

messages suddenly gone from inbox

Posts: 1
Registered: ‎01-17-2010

messages suddenly gone from inbox

Message 1 of 2

all of a sudden pages of emails are gone from my inbox on  outlook is set up to "leave messages on the server."  all i did differently today was add an email signature and change settings to show 50 emails per page instead of 10.  what happened?????


Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 126
Registered: ‎12-10-2009

Re: messages suddenly gone from inbox

Message 2 of 2

Hello monabarbera...sounds like something definitely changed in your settings, maybe a rule was set up inadvertently (i.e.Spam)?  In your settings you said  "Leave a copy of messages on server" is checked, could that have been checked accidentally and saved?  Were any of these  emails over 30 days old? because we do have a retention policy as well.

If the emails are no longer on our server, then they have been deleted due to user deletion, retention, or they were removed off of our server by a mail client.

Verizon Telecom
Fiber Solution Center

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title