Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

no internet connection after modem and router reset

Reply
lazygalina
Contributor
Contributor
Posts: 1
Registered: ‎06-16-2009

no internet connection after modem and router reset

Message 1 of 2
(9,677 Views)
I got a message from Verizon, that I need to reset my modem and router - I did...turned off for 60 secunds...and after I did turn it on  -   no internet connection - what do I need to do , to get internet back??
1 REPLY 1
dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,204
Registered: ‎09-24-2008

Re: no internet connection after modem and router reset

Message 2 of 2
(9,599 Views)
#1 What is the brand and model of your modem?

#2 What is the brand and model of your router?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title