$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
Currently it is 4am est in NYC and I have yet to get more than 10 minutes of internet service. This is unacceptable. I have work to do on my computer and yet I find myself running back and forth to reset the modem only to hope the internet can stay connected. I've had verizon DSL for a year now and within that year I've had to schedule 2 technicians to come oht hecause of this very issue.
The first technician fixed the problem which lasted a couple of months and the last technician who came out about a week ago said the wires from the house to the pole was shorted. The internet worked for maybe 3 days before the same thing started happening again.
Bear in mind we don't have fios yet so I can't upgrade and in order to have DSL, I'm paying for phone service I don't even use. So I'm paying for services that I am not receiving at all. It's come to a point where I am stuck using my phone to do work and even to write this post.
This may be a rant but I am highly dissapointed and livid at this point.
And yes, I've been on hold, I've reset my modem, I've changed my SSID/Password, I've changed the channels, I've done pretty much everything but go outside and fix the damned wire myself.
I need someone to come out and fix this once and for all or I will be changing my service.