Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Not getting the speeds I should?

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎12-22-2014

Not getting the speeds I should?

Message 1 of 2

The last couple of days my internet connection was great.  2.8 MBPS.  Which is still slower than a lot of areas, but better than I had been getting.

Then today it went back to the 1.5 MBPS.  Which is a major difference.  Is Verizon deliberately not giving me the speeds it should?  I mean I know we'll never get FIOS in our area because Verizon simply doesn't care about customers who don't live in big cities.  But I'd like to get better than 1.5 MBPS.  

Is there some reason Verizon was better yesterday, and all of a sudden it's gone back to the way it was?  I mean it's ridiculous that they can't get at least 3 MBPS everywhere.  Especially with how much they advertise freaking' Fios.  Which again, will never come here.  

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,635
Registered: ‎12-15-2010

Re: Not getting the speeds I should?

Message 2 of 2

Verizon has an optimizer from ASSIA networks which can be a little overzealous with how much speed it either provides or takes away.


Try asking Verizon support to disable the optimizer, and then set your speed to whatever the line can support. 3Mbps is obvious - if you can go for 5Mbps+ that'd be better.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title