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Outage

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Smartcpa
Contributor
Contributor
Posts: 1
Registered: ‎10-19-2020

Outage

Message 1 of 3
(3,167 Views)

Is there an outage in Wyckoff NJ today? Was working fine this AM, now been down for 2 hours. 

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Edg1
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,977
Registered: ‎06-24-2018

Re: Outage

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Do you have access to your ONT. What lights are on?

dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,172
Registered: ‎09-24-2008

Re: Outage

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(1,989 Views)

@Edg1 wrote:

Do you have access to your ONT. What lights are on?


They could be on DSL instead.

 

OP - if you are on DSL:

 

#1 Do you have access to the DSL modem?

 

#2 What lights on it are on?

 

OP - regardless if you have DSL or FIOS: What type of connection is it (Static Public IP, DHCP or PPPoE)?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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