08-25-2009 11:56 AM
08-25-2009 12:18 PM
Did you install the service yourself?
because when you put that CD in your computer and follow the onscreen prompts, im pretty sure there is a check box that you either click or unclick that orders the games/starz package. If you just did it as fast as possible without actually reading what you are clicking, then you may have inadvertantly signed yourself up for it.
08-25-2009 01:59 PM
08-26-2009 01:29 PM
An addition to my original post --
I never used the Verizon CD -- just downloaded the software. Also, I was not even using my computer the day that Verizon illegally ordered these two products for my account. I just happened to check my Verizon email two days after the event which is how I discovered the cramming.
My general opinion of Verizon: I like their DSL product - high marks. But Verizon service is terrible. Their DSL folks in India are not very knowledgable. Unfortuantely I have no choice - there is no other DSL in my location.