Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Verizon Security Suite

Reply
theDC
Contributor
Contributor
Posts: 1
Registered: ‎01-30-2010

Verizon Security Suite

Message 1 of 3
(6,662 Views)

Is anybody else having problems with VSS? About every 6 weeks or so, my anti virus just disappears. And when it is there,it usually pays no attention to the scheduled scans. It stops and starts whenever it wants to. When it was free,there wasn`t much to complain about,but now that I`m paying for it,it makes me mad! I hate using the live chat. I hate the wait on the phone for tech support. But every 6 weeks,I find myself doing one or the other. Am I the only one with this problem? It`s getting to the point that I am really considering switching to satellite internet or something. I am getting so tired of Verizon`s crap!

2 REPLIES 2
VZ_Kim
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 135
Registered: ‎01-23-2010

Re: Verizon Security Suite

Message 2 of 3
(6,594 Views)

Hi theDC, I'm sorry Viss is giving you problems. I can do screensharing to troubleshoot the issue with you if you are willing. If you can send me a personal message including the name on your account, your address and verizon phone # or contact #, I can access your acct and contact you.

 

Kim
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

pkoicetr
Contributor
Contributor
Posts: 1
Registered: ‎02-05-2010

Re: Verizon Security Suite

Message 3 of 3
(6,525 Views)

hi,

 

by checking my task manager i found a process called ScanningProcess.exe with a description: kaspersky AV scanner. this process is taking lot of memory more than 170,000 K. Smiley Surprised

 

my question to the verizon rep is: is kaspersky part of rdialpoint that's providing the verizon internet security suite??? if not why the file is located in C:\Program Files\Verizon\Verizon Internet Security Suite\Kav.?

 

thanks

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title