Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

Verizons useless Indian Tech Support Tired of wasting my time can anyone help?

Reply
BobH1
Contributor
Contributor
Posts: 4
Registered: ‎10-16-2017

Verizons useless Indian Tech Support Tired of wasting my time can anyone help?

Message 1 of 5
(1,733 Views)

 

So, Verizon tech support is useless, second night spending the night on hold with the "supervisor" they sent a tech to my house today but as I told them it is fine all day only slows down at night. He told me when it happens next to call and ask to be transferred to the MCO. Just spent an hour on hold with someone who can barely speak English so they can send the tech out again tomorrow.

 

I just want my **bleep** internet fixed anyone out there?

 

 

Verizon Sucks.png

4 REPLIES 4
GaryDM
Moderator Moderator
Moderator
Posts: 2,557
Registered: ‎07-06-2016

Re: Verizons useless Indian Tech Support Tired of wasting my time can anyone help?

Message 2 of 5
(1,728 Views)

Hi BobH1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.

BobH1
Contributor
Contributor
Posts: 4
Registered: ‎10-16-2017

Internet barely works oversold cicruit

Message 3 of 5
(1,442 Views)

https://testmy.net/stats/?&t=u&l=1000&q=Bob

 

Check out my speed result every day it bogs down to unusable speeds when people get home from work.

BobH1
Contributor
Contributor
Posts: 4
Registered: ‎10-16-2017

Re: Internet barely works oversold cicruit

Message 4 of 5
(1,416 Views)

Speed test results

 

Please just fix my internet.  This has been going on for a while and the ticket has never been resolved. 

LawrenceC
Moderator Moderator
Moderator
Posts: 12,070
Registered: ‎03-18-2013

Re: Internet barely works oversold cicruit

Message 5 of 5
(1,397 Views)

Hi BobH1,

We have reopened your Private Support Case. Please access your case through your profile page by following the instructions posted earlier. The support agents do not monitor the public boards and will need to hear from you in the Private Support area before they can begin assisting you.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title