$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
#1 Turn off and back on the power to the modem combo.
#2 Then try to access it, using it's LAN IP Address.
#3 If that fails, go get the manaul / user's guide for the router.
#4 You will need to know:
a) the default user name
b) the default password.
c) how to setup this modem combo so that you can access the net.
d) how to reset the modem combo back to the defaults.
e) how to change the default password.
#5 Once you have that info, reset the modem back to the defaults.
#6 Re-setup the modem so that you can access the net.
#7 Be sure to change the default password to a strong password.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.