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Don't see my Xbox from my Microsoft Surface (Devices)

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DmitriyS
Contributor
Contributor
Posts: 3
Registered: ‎11-26-2012

Don't see my Xbox from my Microsoft Surface (Devices)

Message 1 of 5
(3,219 Views)

Hi,

 

I just switched from RCN to FiOS Internet.

I was able to add my Xbox to the devices (Microsoft Surface), but currently my MS Surface don't see Xbox.

The XBox directly connected to the WiFi router and my surface is connected wirelessly.

 

Maybe I should enable something on my router, but I could not find what exactly. Smiley Sad

My PC (Windows 😎 connected by the cable and can see Xbox.

 

Any advise?

Dmitriy

 

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Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Don't see my Xbox from my Microsoft Surface (Devices)

Message 4 of 5
(3,177 Views)

well I have noticed a problem that might fall under this catagory. 

 

 

So try the following,  log into the router at http://192.168.1.1 and then go to the

 

  • advanced at the top menu.
  • accept the warning
  • go to igmp proxy
  • select disable
  • Save.
  • Test

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4 REPLIES 4
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Don't see my Xbox from my Microsoft Surface (Devices)

Message 2 of 5
(3,197 Views)

do you have multiple routers, or are they connected to the same SSID and Password? 

DmitriyS
Contributor
Contributor
Posts: 3
Registered: ‎11-26-2012

Re: Don't see my Xbox from my Microsoft Surface (Devices)

Message 3 of 5
(3,189 Views)

I have just one router.

My PC and Xbox connected directly by cable to it and my Surface wirelessly.

Maybe should try, instead of connecting by cable, to connect the XBox thru WiFi, to see if it will be discoverable, but I want to have a stable speed on my XBox, because I watch a lot of movies on it.

Wirelessly, in ideal situation (couple feet) I have about 30/25 speed, usually it's just 20/15

 

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Don't see my Xbox from my Microsoft Surface (Devices)

Message 4 of 5
(3,178 Views)

well I have noticed a problem that might fall under this catagory. 

 

 

So try the following,  log into the router at http://192.168.1.1 and then go to the

 

  • advanced at the top menu.
  • accept the warning
  • go to igmp proxy
  • select disable
  • Save.
  • Test
DmitriyS
Contributor
Contributor
Posts: 3
Registered: ‎11-26-2012

Re: Don't see my Xbox from my Microsoft Surface (Devices)

Message 5 of 5
(3,169 Views)

 

 

Oh, man thanks a lot! I spend a whole day of trying to figure out what is wrong. I improved the performance of my Internet and I worried that I touched some other settings, which blocked discovering my XBox.

 

I found more info what is IGMP proxy here - http://forums.verizon.com/t5/Home-Networking/Apple-AIRPLAY-issue-w-Acontech-Router-IGMP-Proxy-needs-...

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