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call assistant wil not install

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deadfred
Contributor
Contributor
Posts: 3
Registered: ‎06-02-2009

call assistant wil not install

Message 1 of 4
(5,543 Views)

I have to remove call assistant about every 2 months and reinstall. After I removed it , this time, ti will not reinstall. Keeps giving me the messsage " The feature you are trying to use is on a network  resource that is unavailable"  Tnen it tells me to click ok and try again. It gives a DOS path to nowhere.I checked the permissions on the install and there is no problem there.

 

Windows XP Pro

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BrianMcD
Silver Contributor III
Silver Contributor III
Posts: 412
Registered: ‎05-01-2009

Re: call assistant wil not install

Message 3 of 4
(5,470 Views)

You may need to remove some old reqistry entries using the Windows Installer Cleanup Utility which can be found at:

 

http://support.microsoft.com/kb/290301

 

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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nycrdc
Bronze Contributor I
Bronze Contributor I
Posts: 58
Registered: ‎06-04-2009

Re: call assistant wil not install

Message 2 of 4
(5,477 Views)

I would contact verizon technical support and ask them to troubleshoot this problem for you.

 

800-VERIZON

BrianMcD
Silver Contributor III
Silver Contributor III
Posts: 412
Registered: ‎05-01-2009

Re: call assistant wil not install

Message 3 of 4
(5,471 Views)

You may need to remove some old reqistry entries using the Windows Installer Cleanup Utility which can be found at:

 

http://support.microsoft.com/kb/290301

 

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
deadfred
Contributor
Contributor
Posts: 3
Registered: ‎06-02-2009

Re: call assistant wil not install

Message 4 of 4
(5,455 Views)
Thank you!!! that fixed the problem.
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