call assistant wil not install
deadfred
Newbie

I have to remove call assistant about every 2 months and reinstall. After I removed it , this time, ti will not reinstall. Keeps giving me the messsage " The feature you are trying to use is on a network  resource that is unavailable"  Tnen it tells me to click ok and try again. It gives a DOS path to nowhere.I checked the permissions on the install and there is no problem there.

Windows XP Pro

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Correct answers
Re: call assistant wil not install
BrianMcD
Specialist - Level 1

You may need to remove some old reqistry entries using the Windows Installer Cleanup Utility which can be found at:

http://support.microsoft.com/kb/290301

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Re: call assistant wil not install
nycrdc
Contributor - Level 1

I would contact verizon technical support and ask them to troubleshoot this problem for you.

800-VERIZON

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Re: call assistant wil not install
BrianMcD
Specialist - Level 1

You may need to remove some old reqistry entries using the Windows Installer Cleanup Utility which can be found at:

http://support.microsoft.com/kb/290301

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Re: call assistant wil not install
deadfred
Newbie
Thank you!!! that fixed the problem.
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