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Caller ID no longer working on all TVS

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BigCats
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎04-04-2019

Caller ID no longer working on all TVS

Message 1 of 19
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FIOS .. Caller ID  no longer showing on all  TVs?? .. I rebooted router, set box & did troubleshooting several times. Get message "Caller ID issue not resolved" & gives unit address for box.

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BigCats
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎04-04-2019

Re: Caller ID not displaying on TV

Message 13 of 19
(2,277 Views)

Just tsted mine & it is working finally!!

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ACHBrooklyn
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Posts: 1
Registered: ‎04-13-2022

Re: Caller ID no longer working on all TVS

Message 2 of 19
(1,800 Views)

Having the same issue all day

Pony4
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Contributor
Posts: 4
Registered: ‎04-13-2022

Re: Caller ID no longer working on all TVS

Message 3 of 19
(1,781 Views)

We also have encountered this all day

ABBfanNJ
Contributor
Contributor
Posts: 1
Registered: ‎04-14-2022

Re: Caller ID no longer working on all TVS

Message 4 of 19
(1,696 Views)

have the same problem. Rebooted all STB 2x, as well as router.  After that was able to disable, then enable Caller Id but it still didn't work.  Called Verion and wasted 20 minutes with a voice response system that would not get me to a representative.  Complete waste of time.  Horrible service. 

BigCats
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎04-04-2019

Re: Caller ID no longer working on all TVS

Message 5 of 19
(1,690 Views)

Agree! I thought posting something here would fix it but I guess not! I've tried to call several times, can't get live person. Now when I run troubleshoot after a LONG time the entire TV freezes & no buttons on remote work even to exit or turn tv or set box off! VERY Frustrating!

Pony4
Contributor
Contributor
Posts: 4
Registered: ‎04-13-2022

Re: Caller ID no longer working on all TVS

Message 6 of 19
(1,629 Views)

Chatted with Tech & supposedly there's an Outage affecting the caller ID. Should be resolved in a few days. 

It sounds like a blanket response, we'll see.

So according to them,  it should be fixed by Sat,  April 16th. 🤞🏻

dexman
Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 741
Registered: ‎06-10-2012

Re: Caller ID no longer working on all TVS

Message 7 of 19
(1,626 Views)

I wonder if the Caller ID outage is related to the inability to retrieve account information on FiOS STBs. 🤔

BigCats
Copper Contributor
Copper Contributor
Posts: 18
Registered: ‎04-04-2019

Re: Caller ID no longer working on all TVS

Message 8 of 19
(1,551 Views)

Make sense since I can see Caller ID on my phones but not TVS!

CallerID153
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Posts: 2
Registered: ‎04-15-2022

FIOS Caller ID DISABLED AGAIN

Message 9 of 19
(1,485 Views)

Hello,

Just spent 3 Hrs. on phone and Verizon Chats with verizon Techs that had NO CLUE in how to RESTORE our 'Fios Caller ID' feature to our FOUR Verizon set tops. 

Verizon Fios Caller ID is  CONSTANTLY disabled.

A major HASSLE Wading thru the INEPT techs.

DISAPPOINTED 25 year verizon Customer

All they did was generate a 'Ticket#' to NOWHERE...

Dell2
Contributor
Contributor
Posts: 1
Registered: ‎12-20-2018

Re: caller id display

Message 10 of 19
(1,484 Views)

Caller ID display is enabled but does not show on TV when call comes in Error code CID-105

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