Caller ID
Sdrt101
Newbie

I have two phone lines at home. One is used for a business. What do I have to do/change so that when I make a call from the business phone the business name shows on the receivers caller ID and not my personal name.

Thanks

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Re: Caller ID
kvelling1
Contributor - Level 1

The name info that gets displayed is taken from the billing name/info of any phone originating a call. If both numbers are billed in 'YOUR NAME' (rather than the BUSINESS NAME) then that is what gets delivered as CID.

Is your business phone listed in your own name; or is it listed in the BUSINESS NAME? IS it in fact listed & billed as a business line --or is it improperly listed and billed as a 2nd residential line. SInce you indicate that both lines are in YOUR HOME, my guess is that you simply ordered 2 residential lines --and not the more expensive BUSINESS phone.

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Re: Caller ID
MisplaceDreamer
Enthusiast - Level 3

yeah thats right. lol

if you do a regrade from res to bus you an have that changed. ^_^

otherwise, your name stays.

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