Can't send a fax
xd40c
Newbie

I have a new HP 8500 Fax/Scanner/Printer/Copier.  I can receive faxes nominally.  However, I can't seem to send a fax.  Does anyone know if FIOS can cause trouble when sending a fax??  I have tried sending to different numbers with the same result. 

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Re: Can't send a fax
MOSSMAN
Enthusiast - Level 2

Voice over IP (VOIP) systems can not properly support most FAX transmissions, if I recall.  Does not matter who the provider is.  You may be able to get it to work if you have the ability to slow down transmission to 2400 or 4800 baud.  The default 9600 baud of most fax systems requires far more bandwidth than most VOIP systems can provide.  If you Google VOIP and FAX, you can see what you are up against.

Better off using your multipurpose printer as a scanner and using a service like eFax or myFax to send and receive your faxes without going near a phone line.  This will cost something ($10/month) and require you to change your Fax number but is way better than using a voice line(VOIP or conventional) in lots of ways.

Good luck!

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