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Customer Service

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richarbit
Contributor
Contributor
Posts: 2
Registered: ‎01-15-2018

Customer Service

Message 1 of 2
(513 Views)

Does anyone agree the VZ customer service is terrible.  I have been trying to get "find me" service on my home phone which tells caller our service has been disconnected and to call my cell phone.  I have spent an hour each with 3 different agents (one was Indian) who all promised to fix the problem but it still has not been done.   I also left my cell phone for VZ to call today and after 2 hours they never did so.  Have you had similar experiences and what can we do?

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LawrenceC
Moderator Moderator
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Posts: 11,704
Registered: ‎03-18-2013

Re: Customer Service

Message 2 of 2
(507 Views)

This issue has been escalated to a Verizon agent.

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