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FIOS voicemail on iPhone

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hankl
Bronze Contributor I
Bronze Contributor I
Posts: 53
Registered: ‎01-01-2011

FIOS voicemail on iPhone

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I realize I can have my voicemail forwarded to my email and then listen to it but I'd like to be able to use the native Internet or the FIOS browser link that has the "Voicemail" icon on it. Does anyone have an idea when the "Voicemail icon" will be usable.

 

 Thanks

 

- Hank

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Anthony_VZ
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Registered: ‎02-24-2011

Re: FIOS voicemail on iPhone

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Sorry that you are having issues with the service. I have sent you a private message to get your account information.

Anthony_VZ

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djb
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Posts: 159
Registered: ‎07-20-2009

Re: FIOS voicemail on iPhone

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re:" I realize I can have my voicemail forwarded to my email and then listen to it ..."

 

I have been totally unable to do this on my iPhone, what am I missing?

hankl
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Bronze Contributor I
Posts: 53
Registered: ‎01-01-2011

Re: FIOS voicemail on iPhone

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Can you please give me some details? Are you not getting an email when you have a voice mail message or are you trying to access your voice mail using a browser?

djb
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Posts: 159
Registered: ‎07-20-2009

Re: FIOS voicemail on iPhone

Message 5 of 18
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I get the email, open from my iPhone but am unable to actually listen to the voicemail. I think there was a message that I needed Flashplayer or something like that, which wasn't supported on iPhone or iPad).  Its been a while, since I wasn't able to use it I quit trying. I'm assuming this is a common problem for iphone/iPad users, perhaps not? I could send myself a voicemail and recreate. Anyway, the issue is not actually getting the email, just that it isn't useful if you can't follow through and listen to the voicemail it's announcing.

hankl
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Posts: 53
Registered: ‎01-01-2011

Re: FIOS voicemail on iPhone

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I am not having any issues with my iPhone 4s and iPad 3 and voicemail messages. Verizon is sending these as .wav files.

Once they download to your device you should be able to hear them

djb
Bronze Contributor II
Bronze Contributor II
Posts: 159
Registered: ‎07-20-2009

Re: FIOS voicemail on iPhone

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Ok - I just forced a FiOS voicemail to myself, thenI used my iPad to go to the Verizon site to listen to voicemail. Turns out its Java software that is needed (gives link to Java, but not specific sw that is required, there's a long list). Last time I tried this I fiddled around on Java site and ended up with theunbelief that what I needed isn't supported on iOS. So yes, it's the browser part that isn't working for me, not the email notification. All in all I'm totally frustrated with FiOS other than Internet service, can't wphon until contract is up to get tv and phone off! But that's a whole other story.

djb
Bronze Contributor II
Bronze Contributor II
Posts: 159
Registered: ‎07-20-2009

Re: FIOS voicemail on iPhone

Message 8 of 18
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@Hankl wrote:

I am not having any issues with my iPhone 4s and iPad 3 and voicemail messages. Verizon is sending these as .wav files.

Once they download to your device you should be able to hear them


Thank you Hankl, I guess I'm just not setting things up correctly, I'll go back and study how-to's. I've just assumed that the way I'd do this is go to Verizon site to check voicemail. Obviously there's another way. I'll research later today or tomorrow. Fornew I'll go turn my answering machine back on. And sorry about typos here, for some reason I can't even go back  and edit my text (no cursor showing to move back. Weird. Maybe need to review iPad settings, not my day!)

hankl
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Bronze Contributor I
Posts: 53
Registered: ‎01-01-2011

Re: FIOS voicemail on iPhone

Message 9 of 18
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Agreed . You can'e listen to a voicemail mwssage witj a browser om an IOS device

 

As you do, I have a list of things that should be fixed or enhanced.

djb
Bronze Contributor II
Bronze Contributor II
Posts: 159
Registered: ‎07-20-2009

Re: FIOS voicemail on iPhone

Message 10 of 18
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@Hankl wrote:

Agreed . You can'e listen to a voicemail mwssage witj a browser om an IOS device

 

As you do, I have a list of things that should be fixed or enhanced.


Hankl, do you have time to point me in the right direction to set up FiOS voicemail so I can access on my phone? I don't need detailed instructions, just where to start. (I'm so challenged with Verizon that I can't even figure out which portal to log in to and which sign-in id to use, don't know how I ended up with more than one. I'd end with lol, but it's seriously not funny!

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