02-01-2022 07:47 AM
As the subject says, this guys home phone is down and has been for several months. He tried scheduling a repair but the automated computer system said it wouldn't send anyone, something about Covid. He's going to end up cancelling his service. And apparently it's NOT just one customer. It's a remote place in Tionesta, PA. He said multiple people in the area are having the same problem, and apparently they're all getting ready to switch vendors and go to cell phones only. May want to check out the lines in that area.
02-01-2022 08:08 AM
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.