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HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

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KH-OrnEsh
Moderator Moderator
Moderator
Posts: 2,467
Registered: ‎03-10-2011

Re: HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

Message 11 of 16
(4,981 Views)

@foodjack wrote:

The recommended system doesn't work now and hasn't worked for at least 6 days.  When will it be fixed?  When I click on "plan details" the call minutes used do not show.


Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www.verizon.com/contactus

pakman
Contributor
Contributor
Posts: 1
Registered: ‎11-23-2011

Re: HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

Message 12 of 16
(4,798 Views)

The following URL works for me to show the World Plan usage for current and previous month (after you are logged in)

 

http://www22.verizon.com/ForYourHome/MyAccount/Protected/Account/MyAccountServicesPhone.aspx

 

You can also get to the same page by selecting "My Services" --> "Services Overview" from top menu, then clicking on Plan Details under "Home Phone" option.

mwafa
Contributor
Contributor
Posts: 2
Registered: ‎12-04-2011

Re: HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

Message 13 of 16
(4,758 Views)

I agree, it is time consuming to find out international minutes used or remaining. It was very easy with my previous Caleb/phone provider at Long Island, NY. Anybody at home was able to listen remaining international minutes just by dialing #225 on the phone handset. Why Verizon can't provide the same EASY system for its customers????? 

josy777
Contributor
Contributor
Posts: 1
Registered: ‎01-21-2012

Re: HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

Message 14 of 16
(4,608 Views)

I absolutely hate your website.  Everytime I click on plan details to check my minutes used, it is really slow.  It doesn't show me how many minutes that I have used.  It shows me that I have the service, but not the minutes used.  There has to be an easier way to get this information!! I am so frustrated that I am tempted to cancel my entire service!

ella0261
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Contributor
Posts: 1
Registered: ‎01-07-2013

Re: HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

Message 15 of 16
(3,822 Views)
 
newveriz
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎02-16-2012

Re: HOW to CHECK AMOUNT OF INTERNATIONAL CALL MINUTES USED?

Message 16 of 16
(3,306 Views)

Amen...what a sham scam to allow the customer go over the limit at a premium charge. What a farce. Come on competitors.

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