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How to get my service back?

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qwerty1234
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎05-16-2009

How to get my service back?

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I originally had the FiOS Triple Play, but then switched my phone service. The phone jack connected to the ONT is still there. Is it possible to get phone service online through the same phone jack?
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CharlesH
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008

Re: How to get my service back?

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If there is a phone number active and associated to your ONT's port then of course it should be working but if you don't have verizon anymore as your voice provider, then that jack is obviously not going to work.

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CharlesH
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008

Re: How to get my service back?

Message 2 of 2
(5,173 Views)
If there is a phone number active and associated to your ONT's port then of course it should be working but if you don't have verizon anymore as your voice provider, then that jack is obviously not going to work.
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