My land line is not working
susanlev
Newbie

my cordless phone says "check line"

the phone does not have any dial tone

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Re: My land line is not working
gs0b
Community Leader
Community Leader

Welcome to the forums.  You're talking to other customers here.

Did you make sure the phone wire is plugged into the base station and wall properly?

If that isn't the problem, get a simple corded phone and find the demarcation box.  Open it up and you will find a place to unplug  your home wires and plug in the phone.  If you have dial-tone at the demarc, the problem is inside your home.  If you don't have dial-tone at the demarc, the problem is in Verizon's wires and you need to contact them.

Verizon has automated tools to check lines for problems.  You can access them through the support area of their web site.

Good Luck.

Re: My land line is not working
lovebug1933
Newbie

I have 3 phones...2 are OK.....just a few days ago....one phone rings if someone calls me...but...when I pick it up....tells me..."Not Available"....try again later....

I cannot even make any calls???   Don't know what transpired.....Pls. assist...

thanx much....{edited for privacy}

P.S.:  also...it registers how many calls i receive...and again....cannot view the calls...just stored in the phone.

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