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NoMoRoBo not saving voicemails on Verizon account

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TheSkepticalOne
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Posts: 3
Registered: ‎06-09-2017

NoMoRoBo not saving voicemails on Verizon account

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I have NMRB on our FioS home phone number and use Panasonic cordless phones. Before NRMB voicemails from legit numbers were saved on Verizon. Now they are saved in the cordless phone and don't show up on my Verizon acount . Can I get vms saved on Verizon again?

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tns2
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Posts: 4,437
Registered: ‎12-16-2012

Re: NoMoRoBo not saving voicemails on Verizon account

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Not sure why it doesn't work for you.  Usually works on mine.  Check both your phone and Verizon to make sure each answers after a different number of rings.  I have my phone set at 4 and Verizon set at 6.

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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: NoMoRoBo not saving voicemails on Verizon account

Message 2 of 3
(2,113 Views)

Not sure why it doesn't work for you.  Usually works on mine.  Check both your phone and Verizon to make sure each answers after a different number of rings.  I have my phone set at 4 and Verizon set at 6.

TheSkepticalOne
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Posts: 3
Registered: ‎06-09-2017

Re: NoMoRoBo not saving voicemails on Verizon account

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Bullseye!!  Both my wireless phone and my Verizon account were set to 4 rings. Before installing NMRB VMs went to Verizon, but afterwards they went to wireless phone. I change the wieless phones ring limit to 5 and messages now go to Verizon as I wanted. 

Thanks,   TheSkepticalOne

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