Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Phone jacks

SOLVED
Reply
Hazy
Contributor
Contributor
Posts: 1
Registered: ‎08-04-2016

Phone jacks

Message 1 of 3
(1,940 Views)

Bought a house 30 yrs old and telephone jacks are that old.1 out of 5 work and i cannot find a repair #.Any help is appreciated

1 ACCEPTED SOLUTION

Accepted Solutions
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Phone jacks

Message 3 of 3
(1,809 Views)

You can sign up for an inside wire maintance plan for a monthly fee with Verizon. The plan will cover existing jacks and wiring that are not working. The other option is you hire anyone of your choice to fix the wiring since the wires inside your home are deregulated.

View solution in original post

2 REPLIES 2
lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: Phone jacks

Message 2 of 3
(1,902 Views)

Inside wiring is your responsibility.   I would contact a local reputable home contractor or handyman with knowledge of wiring for phone and cable to come out and do the repair work you require -- it'll probably be cheaper.  You could try calling the 1-800-Verizon number to see if this is a "fee based" service they offer, but it's not something that they are responsible for fixing as part of your phone service (basically, if the dial tone gets to the Dmark point -- little box typically outside your home near where all your utility services enter the home -- that's where their responsibility ends.

Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Phone jacks

Message 3 of 3
(1,810 Views)

You can sign up for an inside wire maintance plan for a monthly fee with Verizon. The plan will cover existing jacks and wiring that are not working. The other option is you hire anyone of your choice to fix the wiring since the wires inside your home are deregulated.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title